The Payment Stack Problem
Still Using Venmo, Cash App, or a Basic Flat-Rate Processor?
Make your business flexible by offering credit cards as a payment option. Emergency repairs are unexpected and often times not accounted for by the customer. Having the flexibility for payment options can be life changing.
Venmo / Cash App / Zelle
Personal payment apps
ChargeAct
Built for field-service trades
If a customer doesn't have the money upfront, don't risk losing out on the business by not being flexible on payment options.
What's Eating Your Margins
Four places your payment setup is costing you money right now
Tax Compliant Payments and Invoicing
Set up tax rates to automatically include tax in your invoices and charges — no manual calculations needed. All collected tax is consolidated in one location so you can easily review, report, and stay compliant. Everything syncs to QuickBooks, keeping your books accurate without any extra effort.
Take offline payments when service is hard to get in remote areas
Working in a basement, rural property, or anywhere with spotty signal? ChargeAct lets you capture payments offline and syncs automatically when you're back online — so you never lose a sale because of a dead zone.
Appointment Scheduling, Reminders & Reviews
Give customers a complete experience — automated text reminders keep appointments top of mind, and built-in follow-ups request Google reviews after every job. Sync seamlessly with Google Calendar and Microsoft 365 so your schedule stays organized across every device.
Keep Repeat Customer Cards on File
Store cards on file for repeat customers and charge them instantly — no need to collect payment info every visit. Perfect for apartment complexes, property managers, and larger businesses that need fast, recurring billing without the back-and-forth.
The Fee Math
The fee math looks small until you do it on every job.
Here's an example of what a difference in processing could mean for your business with ChargeAct pricing.
Rates are subject to merchant history and prices vary between businesses. Actual savings vary. For illustrative purposes only.
The ChargeAct Advantage
Streamline your business, save money, and get paid your way
Five ways ChargeAct helps plumbers run leaner operations, reduce costs, and offer customers the payment flexibility they expect.
More Ways to Get Paid
Accept cards, tap-to-pay, digital wallets, ACH bank transfers, and financing options — giving customers the flexibility to pay however they prefer. More payment options means fewer lost jobs and faster collections.
Streamlined Invoicing & Billing
Create and send professional invoices from the field in seconds. Customers approve, sign, and pay in one seamless flow — eliminating back-and-forth, cutting admin time, and getting money in your account faster.
Save Time on Every Job
Automated reminders, recurring billing, and one-tap checkout eliminate the manual tasks that eat into your day. Spend less time chasing payments and more time on billable work that grows your business.
Lower Processing Costs
Competitive rates designed for service businesses mean you keep more of every dollar you earn. Even a small reduction in processing fees adds up to thousands of dollars back in your pocket each year.
One Dashboard, Full Visibility
Track every transaction, invoice, and payment in one place. Know exactly where your cash flow stands at any moment — no spreadsheets, no guesswork, and no time wasted hunting down payment records.
Simple Process
Up and running faster than you think
Switching payment processors sounds painful. It isn't. Most plumbing businesses are processing with ChargeAct within 24–48 hours of applying.
Apply in minutes
Short application — business info, processing volume, current setup. No long forms, no guesswork. Takes about 5 minutes.
Your Dedicated Specialist Steps In
A dedicated specialist is assigned to your account, reviews your business, and advises on the right options, equipment, rates, and services for your needs.
Get your setup
Hardware if needed, mobile app configured, QuickBooks or Clover connected. Your dedicated account manager walks you through the setup — same-day approval is standard.
Start taking protected payments
Invoice from the field, collect on-site, and know that every transaction is documented and every dispute has a rep in your corner. That's it.
Works With Your Stack
Connects to the tools you already use
Use the familiar equipment and technology you already know — ChargeAct integrates with it seamlessly so you never have to start from scratch.
QuickBooks
Sync invoices and payments automatically
NMI
Enterprise gateway for high-volume processing
Clover
POS hardware and mobile payment terminal
PAX
Smart payment terminals for the field
Dejavoo
Reliable countertop and wireless terminals
SwipeSimple
Mobile card reader for on-the-go payments
And More
Ask about your current setup
Additional integrations available — ask your dedicated rep about your current setup.
Common Questions
Questions plumbing businesses ask before switching
Yes. There are three options that can facilitate that. You can use an app on your phone, a terminal with a SIM card that uses mobile data, or offline processing — so you're never stuck waiting for a connection.
Yes. You can create and send a digital invoice straight from the job site. And you're not forced to create an invoice just to make a charge — you can collect payment directly without one if that's what the situation calls for.
Not necessarily. You can use your phone with an app and be up and running without any new equipment. That said, it is common to require new hardware — terminals are programmed to the specific bank your merchant account sits at, so existing equipment may not be compatible.
It's possible to get approved same-day as long as all information is correctly provided. We typically say 1–2 days to be safe. The application takes about 5–10 minutes, and once reviewed, your dedicated rep walks you through the configuration.
No long-term contracts. ChargeAct is a month-to-month arrangement. The goal is to earn your business by actually performing better than your current setup — not by locking you in. If it's not working, you're not stuck.
Have a question not covered here?
Call +1 (323) 897-8730 — a specialist will answer